April 27, 2022

What is Supply Chain? What is Supply Chain Management?

This post will explain what a supply chain is, how it differs from supply chain management, why it is important, how it works, and much more.

Stay tuned to learn everything there is to know about supply chain and supply chain management.

What exactly is a supply chain?

A supply chain is a network that connects a company and its suppliers in order to produce and distribute specific products to end users.

This network encompasses a wide range of activities, people, entities, information, and resources.

The supply chain also represents the steps required to get a product or service from its initial state to the customer’s hands.

Companies develop supply chains in order to reduce costs and remain competitive in the business world.

Supply chain management is critical because optimizing the supply chain results in lower costs and shorter production cycles.

A supply chain is a series of steps that must be completed in order for a product or service to reach the customer.

These steps include transporting and distributing finished products, as well as moving and converting raw materials into finished products.

Manufacturers, vendors, warehouses, transportation companies, distribution centers, and retailers are all part of the supply chain.

The supply chain elements include all of the functions that begin with taking orders from customers and end with fulfilling their requests.

Product development, marketing, operations, distribution networks, finance, and customer service are examples of these functions.

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What are the supply chain driving factors

This is the question. What drives the supply chain?

Your decisions regarding the five supply chain drivers will have an impact on your company’s supply chain capabilities.

Depending on the changing needs of your business, you can develop and manage each of these drivers to emphasize responsiveness or efficiency.

You will learn about the demands on a supply chain and the skills required to succeed as you investigate how it works.

To obtain those capabilities, tailor the supply chain driver to your requirements.

These five drivers provide an excellent framework for considering your supply chain capabilities.

The mix of responsiveness and efficiency that the supply chain is able to achieve is determined by how you make decisions about each driver operating.

What are the five driving factors? Let’s go through them one by one.

Production

You can make this one driver extremely responsive by constructing factories with a lot of excess capacity and employing flexible manufacturing techniques to produce a wide range of goods.

Companies can be more responsive by running production in a number of small factories close to their main customer groups. As a result, the delivery time will be reduced.

If the company wants to be efficient, it can build factories with very little excess capacity and optimize these factories to produce a limited number of goods.

Further efficiencies can be gained by centralizing production in a large central plant for greater economies of scale, though delivery times may be longer.

Inventory

Maintaining a large inventory of various products allows you to be responsive.

You can even make it more responsive by storing products in multiple locations, bringing inventory closer to the customer and making it available to them right away.

While inventory management efficiency will necessitate reducing the inventory level of all items, particularly those that are rarely sold.

You can also achieve economies of scale and cost savings by storing inventory in a few central locations, such as regional distribution centers.

Location

Location decisions that emphasize responsiveness will influence where the company establishes many locations near its customer base.

Fast food restaurants, for example, use location to be highly responsive to their customers by opening multiple locations in high-volume markets.

Companies can save money by operating from fewer locations and centralizing activities in common areas.

As an example, consider how an e-commerce retailer serves a large geographic market from a few central locations while carrying out a variety of activities.

Transportation

In terms of transportation, you can achieve responsiveness by using fast and flexible modes of transportation, such as trucks and planes.

Many companies that sell products through catalogs or the internet can provide a high response rate by shipping their products in 48 hours or less.

In terms of efficiency, you can reduce it by transporting products in larger batches and less frequently.

Ships, trains, and pipelines can all be very efficient modes of transportation.

Transportation can also be more efficient if it originates from a central hub facility or distribution center rather than from a number of separate branch locations.

Information

This driving force grows stronger with each passing year as technology for gathering and sharing information becomes more widely available, easier to use, and less expensive.

Information, like money, is a valuable commodity because it can be directly applied to improve the performance of the other four supply chain drivers.

By collecting and sharing accurate and timely data generated by the operation of the other four drives, you can achieve a high level of responsiveness.

Supply chains that serve the electronics market are one example; they are among the most responsive in the world.

Manufacturers, distributors, and major retailers all collect and share data about customer demand, production schedules, and inventory levels.

In a world of rapidly changing and unpredictable electronic devices, this enables them to respond quickly to new market situations and demands (smartphones, sensors, home entertainment and video game equipment, etc.).

What is supply chain management

That was the purpose of a supply chain. Now the question is, what exactly is supply chain management?

The management of the flow of goods or services is referred to as supply chain management, and it encompasses all processes that transform raw materials into finished products.

This entails streamlining the business’s supply-side activities in order to maximize customer value and gain a competitive advantage in the market.

Supply chain management is a critical component of any business process.

There are numerous nodes in this chain that necessitate skill and expertise.

When supply chain management is effective, it can reduce overall costs while increasing profitability.

If one node fails, it can disrupt the rest of the chain, and the cost can be exorbitant.

What is the difference between supply chain and supply chain management

So, what exactly is the difference between supply chain and supply chain management?

A supply chain is a network of people, businesses, resources, activities, and technologies that are used to create and sell a product or service.

The supply chain starts with the delivery of raw materials from the supplier to the manufacturer and ends with the delivery of the finished product or service to the end user.

SCM manages all aspects of a company’s products or services, from initial manufacturing to final sale.

With so many points along the supply chain that can add value through efficiency or lose value through increased costs, the right SCM can boost revenue, lower costs, and boost company profits.

What are the 5 basic steps of supply chain management

Planning (plan), procurement of raw materials (source), manufacturing (make), delivery (deliver), and return are the five key elements of supply chain management.

The planning phase refers to the development of an overall supply chain strategy, whereas the other four elements specialize in the main requirements for carrying out the plan.

Companies must gain expertise in these five areas in order to maintain an efficient supply chain and avoid costly bottlenecks.

Let’s take a closer look at each of these key elements one by one.

Planning (plan)

The planning process is critical to ensuring that the supply chain runs as efficiently as possible.

Proper planning allows for a healthy inventory and an even distribution of operational resources.

Controlling supply through sourcing planning and managing demand through demand planning allows organizations to better manage cash flow and meet customer needs.

The planning process generates data that allows businesses to consolidate shipments to achieve greater economies of scale. It can even use predictive analytics to provide a more accurate forecast in the future.

Source

In any organizational setting, it is always preferable to work with a vendor who can not only supply but also adapt to the customer’s needs and preferences.

Vendors must also be able to meet demand on a consistent basis, particularly during seasonal spikes, and not expect customers to order during seasonal breaks.

It goes without saying that the vendor must also meet the customer’s specifications and be able to identify non-conformances to the standard until the end, before the product is delivered to the customer.

When negotiating with vendors, it is best to align delivery and order lead times, as well as establish clear performance expectations.

Make

The manufacturing process may include raw material processing all the way through to finished goods production, or it may include repackaging, reassembling, bundling, or assembling.

You can optimize this process to reduce the variance in the products you produce (increase the predictability of the process itself), as well as to reduce or eliminate non-conformances to the customer’s specifications.

Even in the most high-tech automated production lines, there is almost always room for continuous improvement in manufacturing processes.

Deliver

The channel of delivery must be strong and stable.

These channels must be able to withstand sudden surges in demand and have business continuity plans in place for common logistics issues like port congestion or bad weather.

Many organizations do not prioritize the supply chain function over the sales function. However, the company must still provide this function with a budget in order to continuously improve its performance to meet business requirements.

Return

It is unavoidable that some customers will want to return the product they purchased from you.

Damage, non-compliance with quality specifications, defective products, products approaching or past their expiration date, or the wrong product/quantity was sent are some of the reasons.

The return process, which is closely related to the refund process, is an important component of the customer experience.

Why is supply chain management important

Supply chain management is important for at least six reasons.

Connected supply chain

The main actors in a supply chain are all stakeholders, from producers, manufacturers, suppliers, and consumers.

They are linked and must communicate constantly in order for a product to pass through multiple hands before arriving at its final destination.

Supply chain management is concerned with a wide range of issues related to company expansion, partnerships, global brand expansion, and outsourcing.

Integrated and cooperative logistics

Supply chain management (SCM) is the lifeline of all supplies required for all societies to exist.

An effective supply chain can meet the needs of both producers and consumers, and it manages itself in an integrated and holistic manner.

When operations in different geographic locations collaborate and communicate in a synergistic manner, the supply chain becomes even more efficient.

It makes it easier for logistics to manage every component of the integrated supply chain when supplying inventory supported by more than one entity.

Better supply chain for better business

Having an adequate supply can improve your company’s prospects and sustainability.

Manufacturers and distributors will be able to meet their needs if high-quality products are delivered in sufficient quantities and on time.

Similarly, customers who want you to deliver their ordered goods to their door.

Because the customer is king, having an effective supply chain management system will improve customer service directly.

This will eventually lead to increased business growth.

Flawless movement

Many businesses lack effective risk management capabilities. They are unable to deal with the potential issues that may arise in their business operations.

Supply chain management streamlines the flow of everything from goods to natural disasters that occur unexpectedly.

Every organization’s supply chain manager manages logistics on a global scale.

Supply chain managers can easily diagnose problems/disruptions for the expected movement of goods with effective supply chain management.

Reduce overall operating costs

You can increase your ROI by not only investing in the right business areas, but also by reducing unnecessary expenses wherever possible.

This means that improving key areas of your supply chain will help you save money overall.

This will allow you to reduce purchasing costs by expediting the delivery of the right amount of inventory to your warehouse at the right time. You can avoid high inventory costs this way.

Furthermore, for manufacturers, optimizing the supply chain ensures that critical parts are delivered to the assembly line when needed.

This helps you avoid material shortages, which can stymie production and waste valuable financial resources.

A well-functioning supply chain reduces delays, which is critical for maintaining efficiency and financial performance.

This will directly increase your profits by accelerating product delivery and lowering your cost per customer, thereby increasing your competitive advantage.

A vitalized quality of life in the warehouse

Having a good work culture and quality of life in your company is critical, regardless of your role as a supplier, warehouse manager, manufacturer, or retailer in the supply chain.

Implementing automation and incorporating best practices in your industry will improve the performance of your supply chain.

This will reduce the time it takes to handle, store, and retrieve all items. Furthermore, it will significantly reduce the risk of errors in the warehouse, and so on.

In this manner, it will effectively improve the overall quality of life of your warehouse workforce. As a result, your company’s profit will skyrocket.

Improved visibility for supply chain operations

You are well aware that one cannot run a business blindly.

Visibility throughout the supply chain has a significant impact on business success.

This lack of synchronization in workflows occurs frequently when an organization’s workforce is unable to understand ongoing activities at levels below or above their own position in the supply chain.

With SCM in place, visibility and transparency will improve at every stage of the supply chain.

This helps to create opportunities for employees from various departments to collaborate and make informed decisions.

What is the purpose of supply chain management

There are several supply chain management objectives that you should be aware of.

The goal of SCM is to effectively and efficiently align supply and demand.

Furthermore, it aims to avoid various types of problems that can arise as a result of an integrated supply chain.

Problems are frequently associated with the level of outsourcing, procurement management, supplier management, managing customer relationships, identifying and responding to problems, and finally risk management.

The strategic goal of supply chain management is to win or at the very least survive in the market.

To win the competition, you as a businessman must be able to provide products that are both high-quality and meet the needs of your customers.

The supply chain must also be able to provide products at competitive prices, of high quality, on time, and with a wide range of options.

If your product meets all of these criteria, you will easily win the market competition.

How does supply chain management work

Supply Chain Management (SCM) is an effort to design and implement the most efficient and cost-effective supply chain possible.

The supply chain encompasses everything from manufacturing to product development, as well as the information systems required to direct these efforts.

Typically, SCM attempts to centrally control or link a product’s production, delivery, and distribution.

Companies can reduce costs and deliver products to customers faster by managing the supply chain.

This is accomplished by tightening controls over internal inventory, internal production, distribution, sales, and inventory at the company’s vendors.

SCM is predicated on the notion that nearly every product that enters the market is the result of the efforts of the various organizations that comprise the supply chain.

Although supply chains have existed for centuries, most businesses have only recently recognized their value in their operations.

What is the difference between logistics and supply chain

This is a common question. What exactly is the distinction between logistics and supply chain?

The most obvious distinction is that the supply chain is in charge of the overall sourcing, processing, and delivery of goods to the final customer.

Logistics, on the other hand, is concerned with the movement and storage of goods between various supply chain organizations.

Logistics is the part of the supply chain process that plans, implements, and controls the efficient, effective forward and backward flow and storage of goods, services, and related information between points of origin and points of consumption in order to meet customer demands.

If that definition is too complicated, let’s dig a little deeper.

The most significant distinction is that logistics is a distinct component of the supply chain, and it is critical for good supply chain performance.

A supply chain may contain various types of logistics companies and logistics processes. Everything to ensure a smooth supply chain.

However, each logistics operation is only in charge of a distinct and independent segment of the supply chain.

Conclusion

The supply chain is a critical component of a company’s success. It covers the entire process of planning, sourcing, manufacturing, distribution, and managing returned goods.

And supply chain management is concerned with the management of the supply chain. Good management will help you save money in the long run. Which, in the end, will undoubtedly increase your company’s profit.

What is the state of your company’s supply chain? I’d appreciate it if you could let me know in the comments section below.

I hope you find it useful!

“Please share this article with your team or colleagues so that they can benefit as well. Also, make sure you join the scmguide telegram channel to receive other important supply chain management articles, as I will be sharing many more on that channel. “I hope you find it useful!”

Dicky Saputra

Supply chain practitioner with 16 years of working experience. I help companies improve their end to end supply chain performance. You can contact me on: Email: [email protected] Linkedin: https://www.linkedin.com/in/dickysaputra

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